Resume

Experience

2015 - Present

ONLINE BUSINESS ANALYST/MANAGER

I work with business owners and technical staff to review their business systems and customer interfaces.

I gather requirements and facilitate development of improved processes (through automated features and more efficient manual processes.

I lead testing efforts to assure quality of completed system.

San Diego, CA

2006 - 2021

QUALITY ASSURANCE PROFESSIONAL

I communicated with team members and director-level management regularly to determine code release schedules, defect identification and resolution, and general team capacity management.

I worked with senior management to determine budget needs, resource allocation and project timelines.

I managed a team of 16 people, located in various locations in the US and Inda.

United Healthgroup

Minnetonka, MN/Remote

Education

1997

UNIVERSITY OF ILLINOIS

Bachelor of Science

BS in Computer Engineering

Urbana-Champaign

2020

UNIVERSITY OF MINNESOTA

Analysis for Business Systems Certification

Certification

Professional skillset

Entrepreneurial Mindset

SDLC Experience

Teamwork & Collaboration

Analytics & Critical Thinking

Languages

English (native)

German (proficient)

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