2015 - Present
ONLINE BUSINESS ANALYST/MANAGER
I work with business owners and technical staff to review their business systems and customer interfaces.
I gather requirements and facilitate development of improved processes (through automated features and more efficient manual processes.
I lead testing efforts to assure quality of completed system.
San Diego, CA
2006 - 2021
QUALITY ASSURANCE PROFESSIONAL
I communicated with team members and director-level management regularly to determine code release schedules, defect identification and resolution, and general team capacity management.
I worked with senior management to determine budget needs, resource allocation and project timelines.
I managed a team of 16 people, located in various locations in the US and Inda.
UNIVERSITY OF ILLINOIS
Bachelor of Science
BS in Computer Engineering
UNIVERSITY OF MINNESOTA
Analysis for Business Systems Certification
Teamwork & Collaboration
Analytics & Critical Thinking